Reduction in turn around time by 34% Improved efficiency of sorting 200% Increase in sales by 21% Dispatch time reduced to 6 hours Sales increased by 24% in FY2018-2019 compared to previous year (from ₹4.87Cr to ₹6.02Cr) Process streamlining & role definition led to 30% reduction in the staff (from 18 to 12) for the same workload 4x increase in daily order execution Reduction of turnaround time for activity reduced to 2 days from 4 days. This reduction led to Sale exercise being up on time.

Case Study

Collections Optimization – WaterPump Manufacturers

Outstanding invoices worth ₹ 30 lakhs collected within 45 days of implementing new approach.

Challenge

A company trading in pumps was staring at a mountain of overdue invoices as customers weren’t paying on time. These issues with cash flow was restricting the company’s growth plans

Solution

Structure approach to collection of outstanding debt.
Dedicated resources appointed to handle collections.
Tracking mechanism implemented to measure collections on a daily basis. Invoice level payment tracking initiated.
Sales and Collections teams together made accountable for clearing outstanding invoices.
Customers categorized on basis of their payment history and customer category introduced as a checkpoint for all new orders.

Benefits

Outstanding invoices worth ₹ 30 lakhs collected within 45 days of implementing new approach.
40% of outstanding invoices collected within 60 days of implementation with collections worth ₹ 44 lakhs